Flexible Working Toolkit

The Flexible Working Toolkit is designed to assist you with complying with the framework of existing legislation

Since April 2003 workers who satisfy the eligibility criteria have had the right to make an application to work flexibly. Initially the right applied to parents, but that requirement was removed in June 2014, meaning anyone with 26 weeks service can make a request for flexible working. The employer has a duty to consider the request seriously and can turn it down on specified business grounds. The rules are designed to facilitate discussion and encourage both the employee and employer to consider flexible working patterns and to find a solution that suits them both. When an application is submitted it will be the first line manager of the applicant who will be responsible for ensuring that the procedure is followed and the application is brought to a suitable conclusion. This Flexible Working Toolkit is aimed at helping you, the line manager, through the process and some of the decisions you will have to make.

The law defines the statutory procedure that must be followed whenever an eligible employee submits a request for flexible working and these documents comply with this procedure.

Basically, the law gives qualifying employees who have parental responsibility for children, or adult caring responsibilities, the right to ask their employer for a change to their working hours or place of work, and compels employers to apply a designated procedure to consider such requests.

There is no obligation on you to agree automatically to a request for flexible working; the employee’s right is simply to request flexible working, not to have it on demand. There is a statutory list of business reasons that an employer may give as justification for refusing an employee’s request for flexible working and, where a request is refused, the reason for the refusal must be one of these reasons.

This Flexible Working Toolkit provides guidance in the following areas:

  • Compliance with GDPR
  • Eligibility to Request Flexible Working
  • Meaning of Flexible Working
  • Triggering the Statutory Process
  • ACAS Code of Practice
  • Considering the Application
  • Reaching a Decision
  • Confirming the Decision
  • Appeals
  • Withdrawn Applications
  • Unresolved Applications
  • Avoiding Discrimination
  • What’s Changing

Total pages:27
Last updated: August 2023

The Flexible Working Toolkit contains the following template documents to support the guidance notes:

  • Flexible Working Policy
  • Letter Requesting Resubmission (application incomplete)
  • Ineligibility to Request Flexible Working Letter
  • Letter Requesting Employee Attends A Meeting To Discuss the Application
  • Extension of Time Limit Agreement
  • Agreeing to the Request
  • Agreeing to a Compromise Arrangement
  • Rejecting the Request
  • Confirmation of Receipt of Appeal and Request to Attend A Meeting To Discuss the Appeal
  • Letter Confirming Appeal is Upheld
  • Letter Confirming Appeal is Rejected
  • Letter Agreeing Extension to Flexible Working Trial Period
  • Extension of Trial Period with Extension to Time Limit Agreement
  • Form For An Employee To Confirm Withdrawal of Flexible Working Request
  • Letter Confirming Withdrawal of Flexible Working Request

All the supporting materials are created Microsoft Word so you may easily save them to your PC, amend them to suit your business style and then use them time and time again.

Who should buy this package?

  • Those new to the HR function
  • Non specialists, such as Accountants and Directors PA’s with responsibility for HR
  • Office Managers
  • Company Secretaries
  • Owners, Directors and Partners of small and medium sized businesses

How Much Does The Flexible Working Toolkit Cost?

Excellent value at only £25.

How To Order Your Flexible Working Toolkit

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Once your payment has cleared, you will receive an email with a link to download your copy of the Flexible Working Toolkit and any other titles you choose to purchase.

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