HR Advice and Support Service

One hour of my time can probably save MANY hours of your time!

As a business owner you will be all too aware how frequently HR matters can crop up and how quickly a simple matter can develop into a major headache. When one of those headaches crops up you need an answer today – not next week!

My HR Advice and Support Service is here for you to use just when you need it, I will provide straight-forward answers to your HR questions, no matter how routine they might be. Whether you want to check the steps you need to follow when investigating a potential case of gross misconduct, discuss an employee with an unsatisfactory absence record or double check statutory entitlements such as holiday or maternity, I will be able offer as much or as little support as you need.

I follow up every conversation with a written summary of the key points of the discussion with the step by step advice I provided. I will attach any template letters, forms, meeting scripts or other documents you may need to implement the advice I have provided.

Benefits of the HR Advice and Support Service

If you decide to take advantage of my experience in handling employment issues you will benefit from …

Quick and Practical Answers To Your Questions When you have a question about the application of a HR policy or how to handle a HR situation that is happening in your business, I will talk through what is happening with you and will provide a practical and legally compliant solution. You will always talk to me, there’s no call centre or scripts here and if you need to call back you don’t need to start right back at the beginning! I respond quickly too, if something is happening in your business you need a solution today not tomorrow or next week. Here are some questions that users of the service have asked recently, would you know how to respond to each of these situations? An employee who is coming to the end of her 52-week maternity period has just told me she is pregnant again. Is she entitled to another period of maternity leave? If I suspect an employee is stealing stock can I sack him today? An employee is taking regular days off for minor complaints, what can I do? A relatively new employee is just not meeting my expectations, can I dismiss her?

Range of Solutions If you choose to work with me, you’ll find I won’t baffle you with legal jargon nor will I sit on the fence by delivering a zero-risk approach. Whatever HR situation you are facing I will probably have seen it before and will provide a straightforward explanation of the range of options available to you and will explain any risks associated with those options. You are then able to make a decision that is right for your business.

Step by Step Guidance I will provide step-by-step instructions so you know exactly where you are in the process and will keep you on track with what needs to be done next.

Follow Up I will follow up the advice with an email confirming the discussion(s) and will attach any documents, such as letters and check lists for meetings, from my library which you will enable you to implement the advice.

Provide Peace of Mind Receiving tailored, quality HR advice when you need it will enable you to confidently deal with the HR issues you face on a daily basis. You don’t have to spend hours looking on the Internet for an answer that you can’t be certain is accurate

Saves Your Time You don’t have to spend hours searching the Internet for information that when you find it you can’t really be sure whether it’s legally compliant.

HR Advice and Support Service Packages

When you join my HR Advice and Support Service you will be taking advantage of over 25 years of experience in supporting Directors and line managers with the full range of HR issues. I will work closely with you, providing all the services you would expect from an inhouse HR Manager and will support you and your management team with every aspect of managing your people including providing HR documents to enable you to implement the advice I provide and peace of mind that your business is protected.

I have a proven track record of been the first point of contact for staffing issues in businesses and will be able to provide you with practical advice and support to deal with your HR matter, whilst ensuring you remain compliant with complex employment legislation.

I provide practical human resources advice in answer to your questions as well as offering step by step solutions to your everyday employee problems. I appreciate how difficult it is to discuss, listen and take notes at the same time, so always provide you with written confirmation of my advice, so that you have a step-by-step process to follow along with all the letters, forms or meeting scripts you will need to implement the process.

Businesses who use the HR Advice and Support Service do not have any internal HR expertise and generally have a headcount of between 11 and 250 employees. Some of the larger businesses have a HR Administrator who coordinates day to day activities and use me as an additional resource when something more complex happens.

If your headcount is less than 11 then I’d be happy for you to subscribe to this service but you may find my Ready To Go HR Department is of more interest to you.

Premium Package

My ‘Premium HR Advice and Support Service Package’ is here for you to use just when you need it. I will provide straight-forward answers to your HR questions, no matter how routine they might be. Whether you want to check the steps you need to follow when investigating a potential case of gross misconduct, discuss an employee with an unsatisfactory absence record or double check statutory entitlements such as holiday or maternity, I will guide you through the correct process and protect you from costly employment tribunal claims. I follow up every conversation with a written summary of the key points of the discussion with the step-by-step advice I provided. I will attach any template letters, forms, meeting scripts or other documents you may need to implement the advice I have provided. The fees for the Premium Package are £1,495 per year. On-site support is available at an extra cost for when you want the reassurance of having an on-site HR presence for support with the more complex HR situations that can crop up in any business. For instance: attendance at management meetings or to support you with specific HR projects such as complex disciplinary situations, coordinating a recruitment programme or planning and implementing a restructuring programme.

Premium Plus Package

If HR issues are taking up more and more of your time and you want to introduce a regular HR presence into your business, at the fraction of the cost of employing a HR Manager, then talk to me about my Premium Plus HR Advice and Support Service. Regular, dedicated support provides you with peace of mind that your business is protected whilst recovering your time and ensures employee issues are resolved quickly with minimum risk to your business. Let me help you determine what needs to be done and implement the best strategies to get there.