What does a HR Manager do?

What does a HR Manager do? The answer will be different in every business as it will be determined not only by the maturity of the business but also by it’s specific requirements.

My HR role with PASS

A previous role of mine was with the Pensions Advisers Support System Limited (PASS) in Sheffield. PASS was set up by the major life companies to help smaller Independent Financial Advisers complete a review of pensions miss selling from the 1980s. It was always intended to be a temporary organisation and therefore my role was quite unique. I joined the Senior Management Team very early on in the life of PASS and much of my time in those early days was spent recruiting key personnel, structuring the HR function and developing the employee handbook and associated policies and procedures to support the culture and goals of the organisation.

As the company grew my role concentrated more and more on developing strategies to ensure that the key talent we’d recruited was retained to the very end.

With roughly two years left to go before the closure my role changed again as I began planning the phased closure of the organisation. This involved deciding which staff would leave in which phase, planning regular motivational activities for those remaining, introducing strategies to tie the key talent into the actual date of closure and designing an assistance programme to ensure as many employees as possible found alternative employment prior to their date of departure.

So as you can see here my role went through 3 clear phases:-

  • Establishing the HR strategy and recruiting the staff
  • Day to day running of the function
  • Closing the business down

The first and final phases required specialist knowledge but the middle phase could have been carried out by someone far less qualified than me. But as the future of the business was known it was felt important to retain a presence that had the experience to close the business down in as smooth and painless way as possible.

So although HR processes such as recruitment, employee development, retention strategies and change management are things that all business will need at some point in their life span the role of HR in an organisation is very much determined by the maturity of the business and its specific requirements on that day.

How Can Kea HR Help You and Your Business?

The service I provide to your business will be tailored to meet your specific requirements and budget and could include elements of the following:

Finding the Right People Managing your Employees Developing your Employees
  • Job descriptions
  • Person specifications
  • Advertising
  • The application process
  • Shortlisting
  • Interviewing
  • Other selection techniques
  • Pre-employment checks
  • Contracts of employment
  • Induction
  • Probation periods
  • Working time
  • Holiday entitlement
  • Sickness reporting
  • Parental rights
  • Flexible working
  • Coaching new line managers
  • Training needs
  • Leadership development
  • Development plans
  • Performance reviews
  • Rewarding good performance
  • Succession planning
Resolving Problems Terminating the Relationship Other HR Issues
  • Poor performance
  • Frequent absence
  • Long term absence
  • Formal disciplinary action
  • Capability issues
  • Grievances
  • Mediation
  • Capability dismissals
  • Exit interviews
  • Redundancy and short-term working
  • Resignations
  • Communication strategies
  • Data protection
  • Discrimination
  • Information and consultation
  • Remuneration and benefits
  • Tribunals

So, for a fraction of the cost of employing an experienced HR professional my clients have my broad experience within different sectors and knowledge of what works and what doesn’t.

I tailor the HR services I provide to meet your needs and budget. Contact me today to find out how I can support you with managing your people and get you back to enjoying what you do best – running your business.

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