What Do You Need Your HR Manager To Do For You?

The answer will be different in every business as it will be determined not only by the maturity of your business but also by your specific requirements.

If you are a small business, you probably don’t employ a HR Professional, instead HR is most likely handled on an ad hoc, reactive basis by the Managing Director or Financial Director. But reacting to problems as they arise is time consuming for you and confusing for your employees as they may receive different answers to the same question. It also leaves your small business open to tribunal claims because employment law has been interpreted wrongly or HR procedures have not been followed.

Many of the Directors I talk to fear that the introduction of formalised policies will have a negative impact on the running of the business by being overly bureaucratic. Whilst I do believe it’s essential to have the discipline that a documented and well-communicated strategy offers to have a smooth running business I do also believe it is vital to get the balance right.

The introduction of an effective HR strategy with appropriate policies and procedures should have the aim of freeing you, and other senior level staff, up from being so involved in day-to-day HR issues so that you can concentrate more fully on growing your business.

Fundamentally HR is about ensuring that each employee is happy in what they are doing and where they are doing it. Why? Because a happy employee will be productive, innovative and above all loyal.

What could HR Outsourcing mean for your business?

Since establishing Kea HR in 2006 I’ve helped many, many small business owners solve their people problems and introduce smooth flowing HR processes that save their time. In fact, here’s why I think HR principles are an important addition to any business, no matter how many employees you have…

Improved Recruitment Processes In a small business the consequences of recruiting the wrong employee are extremely high. Not just in financial terms but in the time taken away from running the business to interview the candidates, induct the new employee, assess their performance and what’s going wrong and deciding on an appropriate exit strategy. Then when they’ve gone and the dust has settled you have to start the process again. A robust recruitment process will ensure you find the right employees, for the right roles, at the right time. Every time you recruit!

Improved Communication It’s important in any business that every employee receives the same message rather than the edited and embellished version from the team gossip! When you begin to communicate with your employees in a consistent way, with clear objectives and timescales, they will gain a better understanding of your expectations and company goals.

Improved Performance Employees perform best when they are clear what they are required to do; are trained to do it and feel rewarded and valued. You cannot monitor or manage an employee’s performance unless you are both clear about what you require them to do and the standards you require them to achieve. The key documents you should have in place for every employee are: job description, offer letter, contract of employment and an employee handbook. Your team will be committed to the success of your business and will be working 100% towards achieving your business goals!

Reduced Absence and Improved Attendance When employees don’t show up for work the work doesn’t get done! And that causes problems in any business. Establishing a clear policy that promotes a positive attendance culture is key. You and your managers will gain the confidence and knowledge to tackle absence issues fairly, robustly and in a timely manner. Happy workers are less likely to miss work.

Increased Productivity Your employees take the success of your business seriously and each one will possess, or be working towards, the competencies they need to succeed and help you achieve your goals. Ensure each employee is working at their full potential will help grow your business and generate more long-term profits.

Stable Workforce Recruiting and training new employees is a time consuming exercise which you don’t want to be repeating too often. Solid HR processes provide happier, more productive employees, who stay with you longer.

How can Kea HR help you achieve your HR goals?

The answer will be different for each of you reading this. Why? Because every business is different: the industry you are in, your headcount, the maturity of your business, your culture and management style will have an impact on the type of HR support that will be effective in your business.

The HR advice and support services described on this site are meant as a guide. If you are not sure what level of support will be right for your business please get in touch and we can have a chat about where you are now and where you want to be.

Once we’ve done that, I will be able to identify your short-, medium- and long-term HR requirements and provide you with a no obligation, affordable solution.

FREE INITIAL HR ASSESSMENT